One System That Captures Every Lead, Follows Up Automatically, and Fills Your Calendar
Most service businesses use five or six disconnected tools, and lose leads in the gaps between them. Booked24x7 replaces the patchwork with one connected system built for how local service businesses actually work. From the first call to the five-star review, every step runs automatically, while you're on the job.
Book a Free CallHow the System Works: Three Layers, One Pipeline
The first job is making sure no lead slips through. This layer handles every incoming contact, calls, texts, website visits, after-hours inquiries, and makes sure they land somewhere, not disappear into a voicemail. The AI voice receptionist answers calls in your name around the clock. Missed call text-back catches anyone who hangs up before leaving a message. Website chat converts visitors who prefer typing to calling. And online booking lets customers schedule themselves, any hour. Most businesses lose 30–40% of their potential leads at this layer before any marketing ever enters the picture.
Getting a lead is not the same as booking a job. The nurture layer bridges that gap, automatically, at the right intervals, through the right channels. The moment a lead comes in, a follow-up sequence fires: a text in the first minute, an email in the first hour, follow-ups at 24 hours, 3 days, and 7 days. If they book, the sequence stops. If they don't respond, it keeps running until they do. The CRM keeps every lead organized in one view, and two-way SMS and email marketing keeps your name in front of past customers who've already paid you.
Closing the job and turning it into repeat business and referrals is the third layer. Automated review requests go out after every completed job, building your Google rating and local ranking without any effort on your part. Smart funnels and landing pages turn ad traffic into booked calls. Local SEO and Google Business Profile management keep you visible to the right searches. And the analytics dashboard tells you, in plain terms, exactly what's working, which campaigns, which services, which areas, so every marketing dollar is aimed at something proven to convert.
12 Services, Built to Work Together
1. AI Voice Receptionist
The problem: 62% of calls to local service businesses go unanswered, most during business hours, while you're doing the work. Every unanswered call is a job that never gets quoted.
What you get: Our AI receptionist answers every call in your business name, 24/7. It books appointments, answers your common questions, screens for urgency, and routes calls that need a human to your phone. Your customers always reach someone.
Learn more about AI Voice Receptionist2. AI Chatbot & Website Chat
The problem: A large share of your website visitors leave without contacting you, not because they aren't interested, but because the contact form feels like a dead end and nobody's there to answer a quick question.
What you get: A smart chat widget greets every visitor, answers common questions, captures their contact info, and hands warm leads into your CRM, 24 hours a day, including the Saturday nights and Sunday mornings when homeowners are searching for someone to call.
Learn more about AI Chatbot & Website Chat3. Missed Call Text-Back
The problem: 85% of callers who don't get an answer never call back. They hang up, move on, and hire your competitor, and most of the time you never know the call happened.
What you get: The instant a call goes unanswered, an automatic text goes to that caller: “Sorry we missed your call. How can we help?” It reopens the conversation before they've finished dialing the next number. This is often the single fastest ROI of anything we deploy.
Learn more about Missed Call Text-Back4. Automated Lead Follow-Up
The problem: Most leads don't book the first time. They compare options, get distracted, forget they contacted you. Without a follow-up system, those leads evaporate because you don't have time to chase every one.
What you get: The moment a lead enters your system, a sequence of texts and emails follows up automatically, at 1 hour, 24 hours, 3 days, 7 days, and beyond. Each message is conversational and specific to your business. When a lead books, the sequence stops.
Learn more about Automated Lead Follow-Up5. Online Appointment Booking
The problem: 40% of appointments are booked outside business hours. If customers can only book by calling during the day, you're structurally unavailable for nearly half of your potential bookings.
What you get: A real-time booking system lets customers schedule directly from your website, Google profile, or a text message, any hour, without waiting for a callback. It syncs with your calendar, sends confirmations and reminders, and cuts your no-show rate.
Learn more about Online Appointment Booking6. Review Generation & Reputation Management
The problem: Most owners know they should ask for reviews, and most never do, it's awkward in person and slips through the cracks. The result: businesses with worse service but more reviews rank above you on Google.
What you get: After every completed job, an automated text asks the customer for a Google review. It's easy for them and requires nothing from you. More reviews, better rating, higher ranking, more calls. We also monitor your profile and flag anything that needs a response.
Learn more about Review Generation & Reputation Management7. CRM & Lead Pipeline Management
The problem: When leads come from calls, texts, forms, and chat all at once, they scatter across inboxes, notepads, and your memory. Jobs fall through the cracks and follow-up happens days late, or not at all.
What you get: Every lead lands in one place, a clear pipeline showing who came in, when, from where, what they need, and what's next. See the whole funnel at a glance. Find last week's lead instantly. Know how many open quotes you have without digging.
Learn more about CRM & Lead Pipeline Management8. Two-Way SMS & Email Marketing
The problem: Your past customers are your warmest audience, and most owners never market to them, waiting for referrals or paying for ads to find new customers while sitting on a list of people who already paid them once.
What you get: We build and manage campaigns to your existing list, seasonal promotions, maintenance reminders, referral requests, win-back messages. Two-way SMS lets customers reply and book right from the text thread; email runs in parallel for inbox preferrers.
Learn more about Two-Way SMS & Email Marketing9. Smart Funnels & Landing Pages
The problem: Most businesses run ads to their homepage and wonder why they don't convert. A homepage is built for browsing. A lead from an ad needs a single, focused page designed to take one action.
What you get: We build high-converting landing pages and funnels for your specific services and areas, where every element points to one action. An ad for “emergency AC repair” goes to a page about emergency AC repair, not your whole-company homepage. Lower cost per lead, higher close rate.
Learn more about Smart Funnels & Landing Pages10. Local SEO & Google Business Profile Management
The problem: If you're not in the top three results when someone searches “plumber near me,” a competitor gets that call. Local SEO isn't complicated, but it needs consistent attention most owners don't have time for.
What you get: We optimize and actively manage your Google Business Profile, posts, photos, service descriptions, review responses, Q&A, and the technical signals Google ranks on. We build local citations, optimize for local keywords, and track your position. The goal: you show up first.
Learn more about Local SEO & Google Business Profile Management11. Social Media Automation & Posting
The problem: You know you should post on Facebook and Instagram. You also know you don't have time to do it consistently, and inconsistency is worse than absence for most service businesses.
What you get: We create and schedule a steady stream of posts, before-and-after photos, job highlights, seasonal tips, review callouts, promotions, that keep your name visible where your customers spend time. Everything is branded to your business. You approve, or we handle it entirely.
Learn more about Social Media Automation & Posting12. Analytics & Attribution Dashboard
The problem: Most owners running ads and spending on marketing don't actually know which efforts produce booked jobs. Without attribution, you spend on everything hoping something works, or cut things that were actually working.
What you get: One real-time dashboard shows every lead, where it came from, what happened to it, and whether it became a booked job. See which campaigns, services, and areas convert, and which don't. You get a plain-English monthly report, so marketing decisions run on data, not guesses.
Learn more about Analytics & Attribution DashboardWhy a Connected System Outperforms a Collection of Tools
If you've tried individual tools before, a call answering service here, a CRM there, a scheduling app, maybe an ad agency, you've felt the frustration of things that work in isolation but not together. A lead comes in through chat and never makes it into the CRM. The follow-up email keeps firing after the person already booked. The scheduler doesn't talk to the review system. Every gap is a place where leads fall out or customers get a bad experience. When the whole system is built and managed as one connected pipeline, every piece feeding the next, those gaps disappear. Leads flow through. Data accumulates in one place. Automation fires in the right order. Your results compound instead of starting from scratch every time one tool gets replaced.
The Lead Journey, From First Ring to Five-Star Review
A homeowner in your city searches for a roofer after hail damage. They find your Google listing, high in the results because your profile is actively managed. They call.
It's 7 PM. The AI voice receptionist answers in your business name, gets their name and address, asks about the damage, and books a free estimate for Thursday morning. A confirmation text goes out immediately.
Wednesday afternoon, an automated reminder text goes out. Thursday, you do the estimate. The homeowner is ready to move forward.
Twenty-four hours after the job wraps, they get a text: “Thanks for choosing us, we'd appreciate a quick Google review if you have a moment.” One tap, and they leave a five-star review.
That review bumps your ranking. More homeowners see you. More calls come in. The AI receptionist answers all of them.
That's the complete loop, and every part of it ran without you touching it.
Built for Your Industry
Every system we build is configured for how your specific industry operates, because a plumbing company and a med spa have different booking flows, follow-up rhythms, and review strategies.
See all industries we serveQuestions About the Services
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